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Terms and Conditions

 

Payment and Deposits

  • Dates will only be held once Hold The Date Deposit or Order Deposit is received.

  • Customers will receive written quote by email.

  • A deposit of 25% of the total bill is required to confirm your order.  The date will be released if the order deposit is not received within 60 days of event.

  • Deposits are non-refundable.

  • The final payment of the balance is due, at the latest, 14 days before your wedding. Payment can be made earlier if you wish, but we require the balance  14 days prior to delivery.

  • Failure to complete payment by 14 days prior to wedding date may result in your cake order being cancelled.

Cancellation

We cannot refund the cost of any cakes cancelled with less than 30 days’ notice.

 

Cake Design

Eden Cake Company will aim to match colour requests for icing but we cannot guarantee an exact Pantone match due to some colours presenting differently in different materials. We aim for the closest possible match but this may not always possible.

 

Portfolio designs can be customised, however, results are dependent on the information given by the customer. The interpretation of customers’ bespoke requirements and amendments to the core designs are approved by the customer during the consultation process; written descriptions will be used to explain what the customer will receive.  

 

All cakes are presented on an iced cake board, finished with ribbon trim unless otherwise requested.

 

Allergies & Special Dietary Requirements

  • Our cakes contain butter, wheat (gluten) and eggs and are made in an environment that handles nuts and soya.  Nut free cakes can be made on request but we cannot guarantee that these cakes will not contain trace amounts of nuts due to the nature of production.

  • Eden Cake Company accepts no liability for customers suffering allergic reactions from eating our cakes.

  • A full list of ingredients is available on request, please email info@edencakecompany.com or ph 087 940 4417.

  • We cannot guarantee that the fruit used to make our jams, curds or our fruit cakes are 100% stone-free, as pips /stones can be missed in rare circumstances during the manufacturing process.

Alterations

Any alterations you wish to make to your confirmed, ordered cake design must be requested in writing to info@edencakecompany.com.  We cannot guarantee that we will be able to make alterations to cakes requested within 2 weeks of delivery.  If an alteration affects the cost, your balance will be adjusted accordingly. We will send you written confirmation of these changes by email. Please note, due to cake recipe, changes to fruit cake tier sizes can only be made up until 6 weeks prior to cake delivery.

 

Delivery/Collection

As part of our service, we offer delivery within the Meath area subject to availability for orders 3 tiers and larger.   This will include delivery of the assembled cake to agreed location at the specified time (as per the final order confirmation).   This service is not guaranteed, and as we can only carry out a limited number of personal deliveries, advance booking is required.

 

We can deliver to other Irish Counties and Northern Ireland, but the circumstances and requirements must be discussed at consultation and decisions as to whether this is appropriate will be made on a per-cake basis. Delivery charges for these locations will also be discussed on a per-cake basis. Standard rates are €20 per hour and a rate of 65c per km.  

 

Should you wish to collect your order, we will provide you with full transport, assembly and storage instructions where required.  Please note that once collected, the full responsibility for the safety of the order is with the client and Eden Cake Company is not liable for any damages thereafter. Not all cakes are suitable for collection so please ask for more detailed information.

 

Damages

Eden Cake Company accepts no liability for cakes that are damaged after they have been delivered to the agreed location.   Eden Cake Company does not accept Damages after this point.    All wedding cakes are designed to withstand normal and reasonable display conditions. Special requirements regarding display suitability will be discussed during the consultation process.

 

All wedding cakes are fragile and require care and attention when handling, storing and displaying to prevent damage occurring.   Care is required when displaying your cake at the reception. Avoid direct spotlights, candles or direct sunlight.  Eden Cake Company accepts no liability for cakes that are damaged during display.

 

Gift Certificate – Courtyard Prive

Gift certificate entitles the purchaser of a wedding dress from the Courtyard Prive to 50euro off the price of any Eden Cake Company portfolio or bespoke wedding cake only.  This certificate is not redeemable for cash, is not transferrable and cannot be used as a hold the date deposit.  Wedding Cake bookings are SUBJECT TO AVAILABILITY.   Certificate is required at time of complimentary tasting and wedding cake consultation(certificate expires 3 months prior to event). All wedding cake bookings are subject to terms and conditions listed above.  

 

If you have any questions regarding any of our terms and conditions, please contact info@edencakecompany.com  or phone Nadene on 087 940 4417